Hakone Hotel, Hakone ➤ Reviews, Rooms & Prices 2025

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About the Hotel

65 Hakone Hakone-Machi, Kanagawa, Hakone, Japan

Hakone Hotel is a 4-star hotel by the lake, offering hot spring public baths, free WiFi, and views of beautiful nature. Dining options include restaurants serving French and Teppanyaki cuisines.

Rooms & Amenities

Rooms at Hakone Hotel feature private bathrooms and seating areas with sofas. Some units offer balconies with views of the lake. The spacious accommodations include air conditioning, refrigerators, and LED televisions.

Dining Options

Dining options at Hakone Hotel include Il Miraggio Restaurant, which serves French dishes, and Yamazakura, known for freshly grilled teppanyaki seafood. Guests can also enjoy a meal in one of the hotel's two on-site restaurants.

Leisure & Activities

Hakone Hotel provides leisure activities, including hot spring baths and bicycle rentals. The area offers opportunities for kayaking, canoeing, and fishing, and is close to attractions such as Lake Ashi and Hakone Shrine.

Services & Facilities

The property features convenience amenities such as a complimentary area shuttle for transportation to nearby destinations. Event facilities include conference spaces and meeting rooms suitable for various gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Moderate Twin Room

Max:

3 persons

34 m²

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Superior Twin Room

Max:

3 persons

38 m²

Bed options:

2 Single beds

Lake view

Shower

Coffee machine

room details

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Junior Suite

Max:

3 persons

55 m²

Bed options:

2 Single beds

Lake view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Hakone 3.2 mi

Airports

Oshima (OIM) 44.5 mi

Tokyo International (HND) 65.5 mi

Train

Togendai Station 3.7 mi

Kowakudani Station 3.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Room Views

“The room I stayed in offered a amazing view over the lake, making every moment special.” view full review

Relaxing Lounge

“The guest lounge was a wonderful place to unwind, with peaceful music and impressive views of Lake Ashi.” view full review

Luxurious Bathing

“The huge bathtub in the bathroom was a real treat, allowing me to feel refreshed and pampered after a long day.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Elevator
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Canoeing
Cycling

Services

Room service
Housekeeping
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Spa & Leisure

Garden area
Facial
Treatment room
Beauty treatment
Back massage
Foot massage
Hot spring bath
Open-air bath

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Pants press

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

65 Hakone Hakone-Machi, Kanagawa, Hakone, Japan

Map view

65 Hakone Hakone-Machi, Kanagawa, Hakone, Japan

City landmarks

Museums

Narukawa Art Museum

1.4 mi

80-1 Motohakone

Hakone Shrine

2.0 mi

Parks

Onshi Hakone Park

4600 ft

1 Hakone

Hakone Sekisho and Hakone Sekisho Museum

3000 ft

Museums

Sekisho Karakuri Museum

3000 ft

381-4 Hakone

Monino Fureaikan

2800 ft

290 Hakone

Komagata Shrine

2900 ft

6-40 Motohakone

Moto-Hakone Port

4000 ft

Hakone

Lake Ashi

1.9 mi

Parks

Hakone Yasuragi no Mori

2800 ft

Museums

Tamamura Toyoo Life Art Museum

5000 ft

381-4 Hakone

Natural Museum "Mori-No-Fureai Hall"

2800 ft

167 Hakone

Hakone Ekiden Lake Ashi Relay Race Goal Start

2900 ft

Hakone

Ancient Cedar Avenue

3000 ft

223 Hakone

Honkan-ji

3000 ft

223 Hakone

Honkanji Temple

3000 ft

Hakone

Hakone Ekiden Monument

3000 ft

Hakone

Old Tokaido Cedar Avenue

3200 ft

Aquarium

Hakoneen Aquarium

1.8 mi

80-1 Motohakone

Hakone Jinjya Heiwa-no-Torii

4500 ft

Japan

Shinto Shrine

4100 ft

Hakone

Tenkakudai

1.1 mi

955 Kajiya

Mazda Sky Lounge

1.4 mi

955 Kajiya

Hakone Turnpike Daikanyama Parking lot

1.4 mi

1364-1 Kuwahara

Native Forest Park

1.1 mi

26 Motohakone

Kofukuin Temple

4700 ft

Uminotaira

1.1 mi

80-1 Motohakone

Kuzuryu Shrine

1.6 mi

Nearby

Museums

Hakone Checkpoint

1000 ft

Museums

Hakone Ekiden Museum

700 ft

Restaurants

Unsuke Dango

300 ft

81 Hakone 1f

Restaurant Trout

300 ft

81 Hakone Hakone-Machi

Restaurant Fujimiya

700 ft

81-18 Hakone

Hakone Akakura

400 ft

47 Hakone-Machi

Hakone Sekisho Tabimonogatari Restaurant

1000 ft

10 Hakone B1f

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Great service

Beautiful location

Limited evening dinner options

Rooms showing signs of wear

8.0/10

Great

Rooms

7.6

Location

8.7

Service

8.2

Dining

7.9

4/5 based on 321 reviews

#24 of 253 hotels in Hakone-machi based on Tripadvisor

David

United Kingdom, May 2024

7.2/10

The hotel offers rooms facing the lake, perfect for families with kids. The friendly service makes up for a slightly dated feel. The location, though scenic, lacks nearby amenities.

Rooms

8.0

I loved our room facing the lake, and having two big double beds was perfect for our family with young kids. The room was clean and comfortable.

Service

7.0

The staff were really friendly and helpful, except for one unfriendly bartender during the happy hour. They explained all the facilities well.

Location

6.0

The hotel's location offers a direct view of Mt. Fuji by the Lake Asahi shore but lacks nearby stores. The area is nice but inconvenient for amenities.

Dining

8.0

The dining experience, changed to American Style, was good with a wide array of options. It was included in our room rate.

Facilities

7.0

The facilities were nice, and the new American Style dining was a positive change. The lack of nearby stores and amenities was a downside.

Graham

United Kingdom, April 2024

8.4/10

The hotel is situated in a superb location right on the lake with stunning views of Mount Fuji in the distance. The rooms, although a bit worn out, are cool even with the heater on and offer comfortable seating. The service is exceptional, with staff going above and beyond to ensure a memorable stay. The dining is delicious, especially for Japanese standards, leaving a lasting impression. However, the evening dinner options are limited. The facilities are well-equipped for a relaxing and enjoyable experience.

Rooms

7.0

The rooms feel a bit tired but are still comfortable and cool with the heater on.

Service

9.0

The staff were kind and professional, providing amazing service such as preparing a boxed breakfast set as a replacement for the buffet. They made our stay truly special.

Location

9.0

The hotel's location is superb, right on the lake with Mount Fuji visible on good days. It's convenient for visiting attractions like the Hakone Shrine and Tougendai for the Ropeway.

Dining

9.0

The dining experience surpassed our expectations with delicious food that impressed us during our Japan trip.

Facilities

8.0

The hotel offers great facilities for a comfortable stay.

Great service

Limited evening dinner options

Alfred

United States of America, March 2024

7.6/10

My stay at the hotel had its ups and downs. The location was superb with stunning views of Mt. Fuji across Lake Ashi from my room, but the dated room with a lake view was disappointing as it was hot and stuffy, and not as clean as expected. The service was friendly and helpful overall, except for one unfriendly barman during happy hour. The dining experience was delightful, but I was a bit let down by being downgraded to an American breakfast due to low occupancy.

Rooms

5.0

The lake view room was dated, hot, and stuffy, and not as clean as expected.

Service

7.0

The service was friendly and helpful overall, except for one unfriendly barman during happy hour.

Location

9.0

The hotel is right on the lakeside with spectacular views of Mt. Fuji across Lake Ashi. It was perfect for sightseeing cruise boat access.

Dining

8.0

The dining experience was delightful, but I was downgraded to an American breakfast due to low occupancy.

Facilities

9.0

The hotel had excellent facilities with a lovely ambience for dining.

Bobby

United Kingdom, February 2024

7.8/10

The hotel had a stunning unobstructed view of Lake Ashi and Mt. Fuji from the larger rooms, which were clean but dated and hot despite the December weather. While the service was generally helpful and polite, one staff member during happy hour was unfriendly. The location, right on the shore of Lake Asahi with a direct view of Mt. Fuji, was excellent but lacked dining options after 5 pm. The dining experience was good with a decent selection of dishes.

Rooms

7.0

The rooms had a beautiful view of Lake Ashi and Mt. Fuji but were in need of renovation and felt hot and stuffy despite the clean condition.

Service

8.0

The staff was generally helpful and polite, although one staff member during happy hour was unfriendly. The omelet wait time could be long.

Location

9.0

The location right on the shore of Lake Asahi with a direct view of Mt. Fuji was great, but dining options were limited after 5 pm.

Dining

7.0

The dining experience was good with a decent range of local and international dishes, but could offer more variety for the price.

Facilities

8.0

The hotel boasts a lovely view and spacious rooms, but lacks alternative dining choices after 5 pm.

Russell

United Kingdom, January 2024

7.8/10

I had a wonderful stay at the hotel! My lake view room was spacious and well-appointed, offering a breathtaking view of Lake Ashi through floor-to-ceiling windows. Although there were some minor issues like dust on the ceiling and worn curtains, which I guess could be expensive to fix.

Rooms

8.0

My lake view room was spacious and well-appointed, with a stunning view of Lake Ashi.

Service

7.0

The staff was so helpful and friendly during my stay. However, the check-in process could have been more welcoming.

Location

9.0

The hotel's location was perfect, right next to the lake with an amazing view of the mountains. It was great for exploring the Hakone loop and conveniently located near the jetty for lake cruises.

Dining

7.0

The dining experience was good, offering a mix of Japanese and Western dishes. However, it was a bit pricey compared to other options in the area.

Facilities

8.0

The hotel had all the necessary facilities for a comfortable stay, including room service, housekeeping, welcome drink, and happy hour.

Joe

United Kingdom, December 2023

8.2/10

The hotel offers a stunning view of the lake, with spotless and fully equipped rooms that are extremely comfortable despite needing a refurbishment. The service is helpful and accommodating, assisting with all queries, while the location is perfect for exploring nearby attractions. The dining experience is good with a variety of food options, though slightly on the expensive side.

Rooms

8.0

The rooms had a very nice view of the lake, were spotless, and fully equipped, although somewhat dated.

Service

9.0

The staff were very helpful and assisted with all our queries, creating a welcoming atmosphere.

Location

9.0

The location is great, right next to the lake, offering a splendid view of the mountains and within walking distance of local attractions.

Dining

7.0

The dining experience was very good, with an excellent array of food options, though slightly pricey.

Facilities

8.0

The facilities were good, but some areas could benefit from refurbishment.

Clean

Dated rooms

Joyce

United Kingdom, November 2023

7.8/10

I had a delightful stay at the hotel. The room was spacious with two large beds, a small lounge area, and basic amenities, offering a WOW view. The service was fantastic, with a willingness to communicate and charm in accommodating our needs. The location, though lacking evening dining options, was well laid out and essential being on the shores of Lake Ashi. The dining experience was good, though a bit pricey for the variety offered. Overall, a great experience with some room for improvement.

Rooms

8.0

The room, despite needing renovation, was very clean and spacious, with a spectacular view.

Service

9.0

The staff were very accommodating and friendly, eager to ensure our stay was top-notch.

Location

7.0

The hotel's location on the shores of Lake Ashi is excellent, but lacks dining and shopping options nearby.

Dining

7.0

The dining options were good with a mix of Western and Eastern tastes, but could have been more diverse for the price.

Facilities

8.0

The hotel offers good facilities to enhance the stay.

Bernard

United States of America, September 2023

8.8/10

I absolutely loved my stay at the hotel! The rooms were big and comfortable with a nice view of the lake, although they seemed to be due for a refresh. The service was fantastic, with a staff member even making us special character omelettes. The location was superb, making it easy to explore all the main tourist spots in Hakone. The dining experience was excellent, offering a variety of delicious foods to enjoy.

Rooms

8.0

My room was very spacious and had a very nice view over Lake Ashi.

Service

9.0

The service was top-notch, with a very positive attitude and great help coordinating my train travels.

Location

10.0

The hotel's location is fantastic, right on the banks of the lake, central to all of Hakone's attractions.

Dining

9.0

The dining experience was delicious, with a wide offering of foods to tempt most palates.

Facilities

8.0

The hotel offers great facilities for a comfortable stay.

Milton

United States of America, May 2023

9.4/10

The hotel offers spacious and very comfortable rooms facing Lake Ashinoko and Mt Fuji, just minutes away from museums and the Sightseeing Cruise. The service is extremely polite and friendly. The location is great for a memorable experience with amazing views of Mount Fuji. The dining experience offers an excellent selection of both Western and Japanese choices. The facilities are top-notch, ensuring a pleasant stay.

Rooms

9.0

The rooms were spacious and very nice, providing a huge and very comfortable space.

Service

9.0

The service was extremely polite and friendly throughout my stay.

Location

10.0

The location is great right next to the lake with a stunning view of the mountains, perfect for a memorable stay.

Dining

9.0

The dining experience was excellent, offering a wide selection of both Western and Japanese choices.