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Hakone Hotel, Hakone

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From390US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

65 Hakone Hakone-Machi, Kanagawa, Hakone, Japan

Hakone Hotel is a 4-star hotel located on the picturesque shores of Lake Ashi in Hakone, Japan. Known for its blend of modern comfort and traditional charm, it offers guests stunning views of nature and a unique spa experience. With historical ties to the renowned Fujiya Hotel, it features a culinary legacy of French cuisine. The hotel serves as an attractive base for exploring nearby cultural sites and recreational activities.

Location

Hakone Hotel is conveniently situated approximately a 35-minute drive from JR Odawara Train Station and near popular attractions like Hakone Shrine and Onshi Hakone Koen Park. The hotel offers a free area shuttle service for easy transportation to nearby sites and conveniences. Its lakeside location is ideal for guests looking to explore the scenic views and cultural landmarks of the Hakone area.

Rooms

The hotel offers 49 spacious and air-conditioned rooms equipped with modern amenities. Each room features a private bathroom, complete with a combination shower and tub, complimentary toiletries, and a hairdryer. Some of the rooms provide partial or full views of Lake Ashi, allowing guests to enjoy seasonal beauty from their accommodations. Certain units include a seating area and additional comforts such as tea and coffee facilities.

Eat & Drink

Hakone Hotel houses two on-site restaurants that specialize in gourmet dining. Il Miraggio Restaurant highlights French dishes inspired by traditional recipes from the Fujiya Hotel. Guests can also sample freshly grilled teppanyaki seafood at the Yamazakura restaurant, catering to various tastes and culinary preferences. These dining venues emphasize quality and provide an intimate setting for meals.

Leisure & Business

The hotel features hot spring public baths that are open from early morning until late morning, providing a relaxing retreat for guests. Leisure activities include bike rentals and opportunities for water adventures such as kayaking and fishing. Conference spaces and meeting rooms are available for business travelers, making it suitable for both leisure and professional stays.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Moderate Twin Room
Max:
3 persons
34 m² 
Bed options:
2 Single beds
Garden view
Shower
Coffee machine
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Superior Twin Room
Max:
3 persons
38 m² 
Bed options:
2 Single beds
Lake view
Shower
Coffee machine
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Junior Suite
Max:
3 persons
55 m² 
Bed options:
2 Single beds
Lake view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Hakone 3.2 mi
Airports
Oshima (OIM) 44.5 mi
Tokyo International (HND) 65.5 mi
Train
Togendai Station 3.7 mi
Kowakudani Station 3.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Baggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Canoeing
  • Cycling

Services

  • Room service
  • Housekeeping
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Garden area
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Foot massage
  • Hot spring bath
  • Open-air bath

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Pants press

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

65 Hakone Hakone-Machi, Kanagawa, Hakone, Japan
Map view
65 Hakone Hakone-Machi, Kanagawa, Hakone, Japan
Nearby
Museums
Hakone Checkpoint
1000 ft
Museums
Hakone Ekiden Museum
700 ft
Restaurants
Unsuke Dango
300 ft
81 Hakone 1f
Restaurant Trout
300 ft
81 Hakone Hakone-Machi
Restaurant Fujimiya
700 ft
81-18 Hakone
Hakone Akakura
400 ft
47 Hakone-Machi
Hakone Sekisho Tabimonogatari Restaurant
1000 ft
10 Hakone B1f

Reviews and Ratings

Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great service
Beautiful location
Limited evening dinner options
Rooms showing signs of wear
8.0/10
Great
Rooms
7.6
Location
8.7
Service
8.2
Dining
7.9
Guest reviews
8.0/10
based on 9 review
4/5 based on 321 review
8.6
8.6/10based on 970 review
#24 of 253 hotels in Hakone-machi based on Tripadvisor
David
United Kingdom, May  2024
7.2/10

The hotel offers rooms facing the lake, perfect for families with kids. The friendly service makes up for a slightly dated feel. The location, though scenic, lacks nearby amenities.

Rooms
8.0
I loved our room facing the lake, and having two big double beds was perfect for our family with young kids. The room was clean and comfortable.
Service
7.0
The staff were really friendly and helpful, except for one unfriendly bartender during the happy hour. They explained all the facilities well.
Location
6.0
The hotel's location offers a direct view of Mt. Fuji by the Lake Asahi shore but lacks nearby stores. The area is nice but inconvenient for amenities.
Dining
8.0
The dining experience, changed to American Style, was good with a wide array of options. It was included in our room rate.
Facilities
7.0
The facilities were nice, and the new American Style dining was a positive change. The lack of nearby stores and amenities was a downside.
Graham
United Kingdom, April  2024
8.4/10

The hotel is situated in a superb location right on the lake with stunning views of Mount Fuji in the distance. The rooms, although a bit worn out, are cool even with the heater on and offer comfortable seating. The service is exceptional, with staff going above and beyond to ensure a memorable stay. The dining is delicious, especially for Japanese standards, leaving a lasting impression. However, the evening dinner options are limited. The facilities are well-equipped for a relaxing and enjoyable experience.

Rooms
7.0
The rooms feel a bit tired but are still comfortable and cool with the heater on.
Service
9.0
The staff were kind and professional, providing amazing service such as preparing a boxed breakfast set as a replacement for the buffet. They made our stay truly special.
Location
9.0
The hotel's location is superb, right on the lake with Mount Fuji visible on good days. It's convenient for visiting attractions like the Hakone Shrine and Tougendai for the Ropeway.
Dining
9.0
The dining experience surpassed our expectations with delicious food that impressed us during our Japan trip.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Great service
Limited evening dinner options
Alfred
United States of America, March  2024
7.6/10

My stay at the hotel had its ups and downs. The location was superb with stunning views of Mt. Fuji across Lake Ashi from my room, but the dated room with a lake view was disappointing as it was hot and stuffy, and not as clean as expected. The service was friendly and helpful overall, except for one unfriendly barman during happy hour. The dining experience was delightful, but I was a bit let down by being downgraded to an American breakfast due to low occupancy.

Rooms
5.0
The lake view room was dated, hot, and stuffy, and not as clean as expected.
Service
7.0
The service was friendly and helpful overall, except for one unfriendly barman during happy hour.
Location
9.0
The hotel is right on the lakeside with spectacular views of Mt. Fuji across Lake Ashi. It was perfect for sightseeing cruise boat access.
Dining
8.0
The dining experience was delightful, but I was downgraded to an American breakfast due to low occupancy.
Facilities
9.0
The hotel had excellent facilities with a lovely ambience for dining.
Bobby
United Kingdom, February  2024
7.8/10

The hotel had a stunning unobstructed view of Lake Ashi and Mt. Fuji from the larger rooms, which were clean but dated and hot despite the December weather. While the service was generally helpful and polite, one staff member during happy hour was unfriendly. The location, right on the shore of Lake Asahi with a direct view of Mt. Fuji, was excellent but lacked dining options after 5 pm. The dining experience was good with a decent selection of dishes.

Rooms
7.0
The rooms had a beautiful view of Lake Ashi and Mt. Fuji but were in need of renovation and felt hot and stuffy despite the clean condition.
Service
8.0
The staff was generally helpful and polite, although one staff member during happy hour was unfriendly. The omelet wait time could be long.
Location
9.0
The location right on the shore of Lake Asahi with a direct view of Mt. Fuji was great, but dining options were limited after 5 pm.
Dining
7.0
The dining experience was good with a decent range of local and international dishes, but could offer more variety for the price.
Facilities
8.0
The hotel boasts a lovely view and spacious rooms, but lacks alternative dining choices after 5 pm.
Russell
United Kingdom, January  2024
7.8/10

I had a wonderful stay at the hotel! My lake view room was spacious and well-appointed, offering a breathtaking view of Lake Ashi through floor-to-ceiling windows. Although there were some minor issues like dust on the ceiling and worn curtains, which I guess could be expensive to fix.

Rooms
8.0
My lake view room was spacious and well-appointed, with a stunning view of Lake Ashi.
Service
7.0
The staff was so helpful and friendly during my stay. However, the check-in process could have been more welcoming.
Location
9.0
The hotel's location was perfect, right next to the lake with an amazing view of the mountains. It was great for exploring the Hakone loop and conveniently located near the jetty for lake cruises.
Dining
7.0
The dining experience was good, offering a mix of Japanese and Western dishes. However, it was a bit pricey compared to other options in the area.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay, including room service, housekeeping, welcome drink, and happy hour.
Joe
United Kingdom, December  2023
8.2/10

The hotel offers a stunning view of the lake, with spotless and fully equipped rooms that are extremely comfortable despite needing a refurbishment. The service is helpful and accommodating, assisting with all queries, while the location is perfect for exploring nearby attractions. The dining experience is good with a variety of food options, though slightly on the expensive side.

Rooms
8.0
The rooms had a very nice view of the lake, were spotless, and fully equipped, although somewhat dated.
Service
9.0
The staff were very helpful and assisted with all our queries, creating a welcoming atmosphere.
Location
9.0
The location is great, right next to the lake, offering a splendid view of the mountains and within walking distance of local attractions.
Dining
7.0
The dining experience was very good, with an excellent array of food options, though slightly pricey.
Facilities
8.0
The facilities were good, but some areas could benefit from refurbishment.
Clean
Dated rooms
Joyce
United Kingdom, November  2023
7.8/10

I had a delightful stay at the hotel. The room was spacious with two large beds, a small lounge area, and basic amenities, offering a WOW view. The service was fantastic, with a willingness to communicate and charm in accommodating our needs. The location, though lacking evening dining options, was well laid out and essential being on the shores of Lake Ashi. The dining experience was good, though a bit pricey for the variety offered. Overall, a great experience with some room for improvement.

Rooms
8.0
The room, despite needing renovation, was very clean and spacious, with a spectacular view.
Service
9.0
The staff were very accommodating and friendly, eager to ensure our stay was top-notch.
Location
7.0
The hotel's location on the shores of Lake Ashi is excellent, but lacks dining and shopping options nearby.
Dining
7.0
The dining options were good with a mix of Western and Eastern tastes, but could have been more diverse for the price.
Facilities
8.0
The hotel offers good facilities to enhance the stay.
Bernard
United States of America, September  2023
8.8/10

I absolutely loved my stay at the hotel! The rooms were big and comfortable with a nice view of the lake, although they seemed to be due for a refresh. The service was fantastic, with a staff member even making us special character omelettes. The location was superb, making it easy to explore all the main tourist spots in Hakone. The dining experience was excellent, offering a variety of delicious foods to enjoy.

Rooms
8.0
My room was very spacious and had a very nice view over Lake Ashi.
Service
9.0
The service was top-notch, with a very positive attitude and great help coordinating my train travels.
Location
10.0
The hotel's location is fantastic, right on the banks of the lake, central to all of Hakone's attractions.
Dining
9.0
The dining experience was delicious, with a wide offering of foods to tempt most palates.
Facilities
8.0
The hotel offers great facilities for a comfortable stay.
Milton
United States of America, May  2023
9.4/10

The hotel offers spacious and very comfortable rooms facing Lake Ashinoko and Mt Fuji, just minutes away from museums and the Sightseeing Cruise. The service is extremely polite and friendly. The location is great for a memorable experience with amazing views of Mount Fuji. The dining experience offers an excellent selection of both Western and Japanese choices. The facilities are top-notch, ensuring a pleasant stay.

Rooms
9.0
The rooms were spacious and very nice, providing a huge and very comfortable space.
Service
9.0
The service was extremely polite and friendly throughout my stay.
Location
10.0
The location is great right next to the lake with a stunning view of the mountains, perfect for a memorable stay.
Dining
9.0
The dining experience was excellent, offering a wide selection of both Western and Japanese choices.
Facilities
10.0
The facilities are excellent, providing everything needed for a comfortable and enjoyable stay.
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Rooms and Guests2 Guest, 1 Room